Help me please!
The user has a problem, after pressing the «fill» button on the form, it shows a white screen instead of a list. The user is working in the far region using satellite communications. Ping to application server 1000mc.
But sometimes the list is displayed instead of the white screen.
Please advise me the best solution to the problem or the need to increase the capacity of the communication channel?
ServiceManager server OS version: WIn 2008 R2 Standard 64 bit
ServiceManager server version (RTE/Application) : 9.41.2003 P2
ServiceManager database (P4/RDBMS): SQL Server 2008 R2
ServiceManager client OS version: Win7 64 bit
ServiceManager client version: IE 11.0.31
ServiceManager WEB Server: TomCat 8.0
ServiceManager WEB Server Java version: 1.8.0_45
ServiceManager Client Java version: 1.7.0_51