I have a question to ask, I have an issue with approvals when it comes to RFCs.
This is what I have below:
When an RFC is a certain Category and Subcategory we have approvals that are required for different levels of management.
There are 3 different levels of approvals needed that are really based on the subcategory.
My question is how can I recalculate the approval levels if the subcategory is changed in an already saved RFC?
RFC is saved and only needs the manager's approval. We then change the subcategory that requires manager and director.
How can we recalculate the current and future approvals?
I have looked into rule sets based on if the subcategory in the saved file is not equal to the current file and vise verse. This has been on the approval tab of the workflow and also on the approval tab recalculate.