Service Manager is hosting an Online Expert Day on March 22-23rd, 2016! Mark this on your calendars!
If you are a customer with a support contract, then we would like to invite you to join us to the Service Manager Support Customer Forum on March 22-23rd, 2016 when HP product Experts will be online for 24 hours to answer any questions regarding:
What is an Online Expert Day?
Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HP Experts!
How does the Online Expert Day event work?
Starting on March 22nd, 2016 at 05:00AM Pacific Standard Time / 08:00 AM Eastern Standard Time /01:00 PM Greenwich Mean Time, log in to the Service Manager Support Customer Forum and create new posts to ask your questions.
The Online Expert Day will end on March 23rd, 2016 at 05:00AM Pacific Standard Time / 08:00 AM Eastern Standard Time /01:00 PM Greenwich Mean Time.
HP Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!
To participate, you do need access to the Service Manager Support Customer Forum if you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.
To check this please do the following:
- Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
- Login using your HPE Passport credentials
- Check to see if your SAID is listed and active. This is important.
- If not, please add it
If you have a valid support contract and are still experiencing issues, please send an email to firstname.lastname@example.org.
For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.
For upcoming Online Expert Days, please bookmark the HP Software Online Support Services - Forum events page.
If you have questions regarding the Online Expert Day event, please reply to this message.
We look forward to your attendance and your questions!