We need to upgrade our service manager 9.33 P3 with out process desinger, How we can upgrade to 9.40 with process desinger.
Note we have integration with other tools (BSM,NNMi, OMi).
You are currently 9.33 P3 with PD.
We are not sure what version of PD do you have, however, you can follow this steps.
9.33 P3 PDCP3 -> 9.33 P3 PDCP4 -> 9.40 codeless -> 9.41 codeless
9.33 P3 PDCP3 -> 9.41 Hybrid -> 9.41 codeless
For integration with other tools, you need to check its supportability with sm9.40
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Q: We need to upgrade our service manager 9.33 P3 with out process desinger. How we can upgrade to 9.40 with process desinger?
A: If you have not applied process designer, then following upgrade paths you can select one of them, according to your target process designer mode:
9.33 -> 9.33 PDCP4 -> 9.40 codeless -> 9.41 codeless
9.33 -> 9.33 PDCP4 -> 9.41 codeless
9.33 -> 9.33 PDCP3 -> 9.41 hybrid -> 9.41 codeless
SM RnD Upgrade Factory