I have modified the Request management work flow to include a transition to move backwards from Fulfilled to Logging phase. This is a requirement at my work. It works well when ever i click the button created to do this action untill there is any related task opened for the particular request. If there is a open requet task then it throws an error stating "The requet may not leave the current phase untill the following task is closed(RFT**).
So what should i do in this case? any suggestion?