Few of our end users are getting Apache Bridge Error while fetching reports in hpsm for Incident and Problem Management modules. I have done few troubleshooting like; deleting browser cache, resetting IE browser and modifying Search form by filtering more feasible data. It didn't resolve the issue.
While, being an Administrator, I can fetch reports easily and efficiently. We all use IE 11 accross the globe for our project. So, if compatibility issue is there, then it should effect all, I believe.
Please advise how to solve this kind of situation from my end. This has already become a showstopper because those guys are Managers and it's necessary for them to fetch reports weekly.
Waiting for your valuable response regarding the same.