How to make read only field on KM for problem/solution tab?


I am working on modified worklfow for KM and I want to know how to make read only problem solution tab for HTML writer. Other fields can be set to read only, but I do not see an option what permission needs to be set for disabling HTML editor to modify the content. SM is 9.34, so process designer is used.


  • HTML Viewer would be read-only, allowing the user to view the field but not to edit it. But how then does the field ever get populated? I'd probably use an HTML Editor with a visible condition set to [$solutionEditor]=true and an HTML Viewer with a visible condition set to [$solutionEditor]=false, or something like that. Set the $solutionEditor var wherever/however you like.