CHTs closed but related CHMs and SRFs not setting to resolved.
The Change tasks have not successfully started the auto closure process. The tasks were succesfully closed, however the change and interaction have not resolved. The correct process has been followed. This is happening to a particular Category and we believe this is caused by java script with some change task categories where Phase is set to "Closure" instead of "Closed" (see attachment).
Can you please advise where in the DSMS application changes need to be made to rectify this issue (e,g script library etc).
Your assistance will be greatly appreciated.