I am trying to set up report scheduling. I have the email portion working to send the user a pdf file when they set up a report schedule.
But I can't get the part to work where it will save to a file share.
This is in Service Manager 9.40. Under Reporting > Administration > Report Settings there is an option at the bottom for "Location for exported reports" I have put the file share location there. And it did not dump the file there.
I was told by HP Support to: Make sure you have already specified the path to save the exported reports and dashboards by adding the dashboard_export_path parameter to the sm.ini file.
I found this link that showed an example of setting up the dashboard_export_path parameter
Using that parameter in sm.ini didn't seem to work either.
Has anyone gotten report scheduling to work to export to a file share and how exactly did you set it up?