We are fairly new to 9.40. When we went live we had set up a bunch of request models that have tasks that auto open.
I am now trying to do the same thing with Change and Change tasks. It looks simple enough, and looks like it should work just like Request Models. And I have followed the steps in Help to edit my Normal Change Model to include a task that spawns when the change moves to Build and Test and the task is not opening. I've attached a screenshot of the change model and of the task info. If any one can take a look and see what I might be doing wrong that would be great.
I also included a screenshot of the task category that shows it is available in the Build and Test phase.
When I go and create a normal change and move it to Build and Test the task does not create. Nor do I get any errors.