History - we implemented HPSM 9.40 in January. We use Windows servers for the application and Linux servers for the web tier. At the time we had tomcat 6 on the linux boxes. It seemed to work fine but a few weeks ago I went to implement SSO and found out that the server.xml file was wrong/messed up/inaccurate. When I contacted HP support they told me I had to be on tomcat 7.
So I had a new linux server stood up. It has tomcat 7. I have edited the web.xml file to have the correct server settings and bounced tomcat. The cert has been created. When I go to the URL, the HPSM landing page comes up and everything looks good. But when I try to sign in I get the message "Service Manager Server is currently not available, please try again later."
I changed nothing on the application server. I feel that the new web server with tomcat7 is set up exactly as the previous one was with tomcat6 (except the tomcat version of course). Any ideas on what I have missed?