So I am slightly confused as to what the point of the Closing Comments (Completion Comments) is.
In the DB table probsummarym1 the closing_comments column is 100% empty despite having added completion comments.
The completion comments only updates the activity journal with a Closure statement.
Should this be occuring this way? - we'd like for the completion comments to be showing up in column so we can use it to edit problem.incident.post.back so resolution in interaction = closing.comments in incident