Ticket reloading while working on it, causing reentry of information. - Very Annoying Error

Hi Experts,

So recently this error has been occuring for almost all users of our Service Manager and it is driving everyone up the wall. The error will randomly occur while in the middle of inputting information in Tickets and reload it.

In almost all cases, the record has not been saved yet and the user is in the middle of modifying it.

Any ideas what could be occuring?

05/04/17 12:09:26

This record has been modified since you loaded it. HP Service Manager has loaded the latest record for you.