Want to kow, How to Update External system using REST API of theres from Servcie Manager
For Ex: I want to send SMS using REST API which looks like attached from Postman
Currently i am using sms wsdl to send sms using doSOAPRequest & doHTTPRequest
Want to know how can we use the external system API to send update/PUT from SM to external system

Hi sanyada185,

please check our doc https://docs.microfocus.com/doc/Service_Manager/9.71/WebServicesREST 

Best regards, Heike

Thanks but documents does not have any example consuming REST API of external system

Achevied it using doHTTPRequest("POST", SMSURL, httpHeaders, request, 10, 10, null, respHeaders); Now able to consume External REST API and pass update from SM to external system using REST API

Tested and its working as expected.

Hi 

Pleasee, i need know how sent the body in format JSON from Javascritp the Service Manager.

My Script:

var URL_PUCC="">10.218.41.126:4502/.../ticketHistory";
var headers = new Array();
var request;
var reply;
var body='{"ticketSMID": "F1861578", "commentary": "Prueba desde WebService", "problemStatus": "Open", "assignDept": "ADMINISTRACION SERVICE CENTER", "TypeActivity": "Nivel 1 de Estalación", "tgActividadPendiente": "Prueba desde WebService"}';
body=parseRuleJSON(body);
var respHeaders = new Object();
try
{
request = doHTTPRequest( "POST", URL_PUCC, headers, body, 10, 10, null, respHeaders );
print( "The response headers of the doHTTPRequest is:" );
for( var name in respHeaders )
{
print( name + "=" + respHeaders[name] );
}
print( "The result of the doHTTPRequest is \n" + request );
reply = writeFile( "C:\\IncidentManagement.wsdl", "text", request );
}
catch ( e )
{
print( "WSDL request failed with exception \n" + e );
}