Few of the End users in our organisation, who are supposed to get only access to HP SM ESS web client login by default are also able to get access to HP SM index login. .
i.e., we have two domain id users whose id is "ithelpdesk" and another is "hardware" , as per HP SM environment with LDAP enabled, all domain users get a access to ESS login by default, so here, both above mentioned id's are able to access ESS as well INDEX login.
Kindly help in understanding the arrangment here.
we want to ensure all the users must be having access to ESS login only by default.
Thanks and Regards