After entering the credntials in HP SM 9.40 webclient based on Apache 7 Webserver, for both ESS.do as well INDEX.do, we are able to get access only after 60 seconds. what are the steps and probale causes of this delay.
We are having Windows server 2012 based HP SM 9.40 environment, we are using CIT 9.61. Both SM and CIT are hosted on same server and the RDBMS is on seperate host and MS SQL 2012 Ent. Edn.
Single sign on is enable for Wnidows AD users to sign in to HP SM9.40 using the LDAP config and CIT 9.61 for contacts syncing.
kindly suggest as our HP Support is also exploring the solution for this issue.
Thanks and Regards