We recently implemented Request Fufillment and the SRC in 9.50. I was trying to see if there is a way to create a task on demand directly from the RF record. Similar to how you can create a task from an Incident or Change record. I am familiar with building the tasks in the change model, but I have a situation where I need to have an assignment group evaluate which tasks that need to be generated.
Here is the scenario:
user submits a request from SRC for an employee termination. The request goes to the specified team. An assignee goes and evaluates the employee records to determine all of the access that needs to be revoked and then adds the tasks for the various teams.
I'm open to other suggestions as well.