We've been experimenting on a test server with Smart Analytics (HPSM 9.51) content servers backup and restore functions.
We followed the instructions to perform scheduled backups of the content servers, but we have an issue restoring them.
According to the instructions, we should run a restore command from saa (IdolContentServe:aciport/.../filename.zip), where we feed a single .zip file. However, in the backup folder, we see some of the folders we see in the original content folder with .gz files inside.
Manually zipping the backup data and feeding it to the restore command doesn't work (it ends with the error RestoreServer command finished without effect).
How can we restore data?
As an alternative, could we set in the scheduled backup field BackupCompression=false and just copy/paste the backup data in the original content folder whenever we want to restore content data?
Thank you in advance!