Hi experts, I need to generate an alert for Device.
When the field "Date of Lending" of a device is modified must send a mail 2 hrs before to "Date of Lending.
Hi Jonny, thanks for answering.
We need to generate an alert when the "date of loan" is added to CI.
The idea would be as follows:
1. Find the CI "notebook-001".
2. Find the field "Loan from" and "Loan to" here we enter dates:
a. from: "01/04/2016 10:00:00"
b. to: "04/15/2016 10:00:00"
Save the CI.
3. Then should generate an alert for 12hrs before date "Loan to" get an email to the owner of the CI.