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email fetching error

lana qasem

Hello ,

i am trying to create a connect scenario to fetch emails. 

 

i have outlook installed on the same machine and the profile configured but when ever i try to connect from CIT i get the attached error .

 

Please help 

Parents
  • 0

    1) is there some more information in log ?

    2) Outlook is connected and working properly?

  • 0 in reply to ALARMus

    the email is working , and this is what i get in the logs

    Java JVM options: '-Dlog4j.configuration=file:C:/Program Files (x86)/HP/Connect-It 9.60 en/config/shared/log4j.properties -Dprgn.log4j.appenders=wpp -Dprgn.log4j.logfile.maxsize=5MB -Dprgn.log4j.logfile.name=C:/Program Files (x86)/HP/Connect-It 9.60 en/bin/conitjava.log -Dprgn.log4j.logfile.threshold=off -Dprgn.log4j.threshold=info -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djava.endorsed.dirs=C:/Program Files (x86)/HP/Connect-It 9.60 en/lib/endorsed/ -Xrs'.
    2016/02/10 12:53:52.831 1 4 Starting Java...
    2016/02/10 12:53:53.086 0 4 Starting monitors...
    2016/02/10 12:53:54.430 1 4 Activating monitor 'Document log'...
    2016/02/10 12:54:4.242 0 4 Starting server...
    2016/02/10 12:54:4.243 1 4 Server started on port 4294957073.
    2016/02/10 12:54:4.711 0 16 Starting wizard
    2016/02/10 12:54:22.633 1 2 Configuration property 'EWSProxy' with value '0' is unknown.
    2016/02/10 12:54:22.649 1 2 Configuration property 'EWSProxyServer' with value '' is unknown.
    2016/02/10 12:54:22.649 1 2 Configuration property 'EWSProxyPort' with value '0' is unknown.
    2016/02/10 12:54:22.649 1 2 Configuration property 'EWSProxyUser' with value '' is unknown.
    2016/02/10 12:54:22.664 1 2 Configuration property 'EWSProxyPassword' with value '' is unknown.
    2016/02/10 12:54:46.211 0 2 Configuration property 'EWSProxy' with value '0' is unknown.
    2016/02/10 12:54:46.227 0 2 Configuration property 'EWSProxyServer' with value '' is unknown.
    2016/02/10 12:54:46.227 0 2 Configuration property 'EWSProxyPort' with value '0' is unknown.
    2016/02/10 12:54:46.227 0 2 Configuration property 'EWSProxyUser' with value '' is unknown.
    2016/02/10 12:54:46.243 0 2 Configuration property 'EWSProxyPassword' with value '' is unknown.
    2016/02/10 12:54:46.258 0 4 Automatically loading configuration files from folder 'C:\\Program Files (x86)\\HP\\Connect-It 9.60 en\\config\\mail\\'...
    2016/02/10 12:54:46.258 1 4 Automatically loading configuration files from folder 'C:\\Program Files (x86)\\HP\\Connect-It 9.60 en\\config\\mail\\'...
    2016/02/10 12:54:59.618 0 4 Saving scenario 'C:\\Program Files (x86)\\HP\\Connect-It 9.60 en\\scenario\\fetch.scn'...
    2016/02/10 12:54:59.633 0 4 Opening connector 'E-Mail (fetching) (Microsoft MAPI: Outlook)'...
    2016/02/10 12:54:59.665 1 4 Connecting to the messaging server...
    2016/02/10 12:54:59.665 2 1 (-499) Messaging error (MAPI): error code -2147467259
    2016/02/10 12:54:59.664 1 1 (-53) Unable to open the 'E-Mail (fetching) (Microsoft MAPI: Outlook)' connector.
    2016/02/10 12:57:2.901 0 4 Operation completed (RC=0)

  • 0 in reply to lana qasem

    is this conitgui.log file ("x:\Program Files (x86)\HP\Connect-It x.xx en\bin\")

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.