com.hp.ucmdb.management.CmdbCouldNotConnectToSchemaException: Cannot connect to schemas. Cmdb server version setting: upgrader.cmdb is = [] (therefore is different than the server version [11.8.0]) because this schema didnt pass a successful upgrade / pa

While connecting to an existing schema from a secondary UCMDB. This error appears: 

com.hp.ucmdb.management.CmdbCouldNotConnectToSchemaException: Cannot connect to schemas.
Cmdb server version setting: upgrader.cmdb is = [] (therefore is different than the server version [11.8.0])
because this schema didnt pass a successful upgrade / package deployment.
at com.hp.config_wizard.backend.api.ConfWizServerAPI.createOrConnectSchemas(ConfWizServerAPI.java:82)
at com.hp.config_wizard.ui.frame.CreateSchemas.onFinish(CreateSchemas.java:273)
at com.hp.config_wizard.ui.frame.CreateSchemas.access$900(CreateSchemas.java:34)
at com.hp.config_wizard.ui.frame.CreateSchemas$3.performFinishActions(CreateSchemas.java:207)
at com.hp.server_tools.common.components.wizard.WizardDlg.onFinish(WizardDlg.java:222)
at com.hp.server_tools.common.components.wizard.WizardDlg.access$300(WizardDlg.java:18)
at com.hp.server_tools.common.components.wizard.WizardDlg$4.actionPerformed(WizardDlg.java:90)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:262)
at java.awt.Component.processMouseEvent(Component.java:6539)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
at java.awt.Component.processEvent(Component.java:6304)
at java.awt.Container.processEvent(Container.java:2239)
at java.awt.Component.dispatchEventImpl(Component.java:4889)
at java.awt.Container.dispatchEventImpl(Container.java:2297)
at java.awt.Component.dispatchEvent(Component.java:4711)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
at java.awt.Container.dispatchEventImpl(Container.java:2283)
at java.awt.Window.dispatchEventImpl(Window.java:2746)
at java.awt.Component.dispatchEvent(Component.java:4711)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
at java.awt.EventQueue$4.run(EventQueue.java:733)
at java.awt.EventQueue$4.run(EventQueue.java:731)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: com.hp.ucmdb.management.WrongCmdbSchemaVersionException: Cannot connect to schemas.
Cmdb server version setting: upgrader.cmdb is = [] (therefore is different than the server version [11.8.0])
because this schema didnt pass a successful upgrade / package deployment.
at com.hp.config_wizard.backend.api.ConfWizServerAPI.checkVersions(ConfWizServerAPI.java:213)
at com.hp.config_wizard.backend.api.ConfWizServerAPI.checkCmdbSchemaVersions(ConfWizServerAPI.java:205)
at com.hp.config_wizard.backend.api.ConfWizServerAPI.createOrConnectSchemas(ConfWizServerAPI.java:68)
... 42 more

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  • Verified Answer

    Hello Mohamed,

    Please do the following:

    1.Run the below query to verify the value of upgrader.cmdb:


    select customer_id, text_data from urm_resources where resource_id = 'upgrader.cmdb'

    2.Run this query to update it:


    UPDATE urm_resources SET text_data = ' upgrader.cmdb 11.8.0 ' WHERE resource_id = 'upgrader.cmdb'

    3.Then backup/delete the file cmdb.conf located on the UCMDB server/conf.
    4.Next re-run the ‘uCMDB Server Configuration Wizard’.

    Regards,

    Jason

    Note : Contact UCMDB support for any queries/clarifications.


    Jason Montero

    OpenText UCMDB Software Engineer

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.