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UCMDB: Error when searching from CMS UI: java.lang.NullPointerException: null

Ethan Harding

UCMDB 2022.05.

When searching for views and models from the CMS UI, an error occurs on the ucmdb server side:


ERROR [qtp1527079280-13315][System] (:) - Failed to process get request.
java.lang.NullPointerException: null

   at com.hp.ucmdb.rest.uiserver.resourcemanager.controller.ResourceController.getResources(ResourceController.java:176) ~[?:?]
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_332]
...

Full text in attachment.

In the CMS UI log there is only an error when executing a GET request.

2024-07-10T16:17:57.736+0300 [https-jsse-nio-8443-exec-8] fe80:0:0:0:adc4:8f9d:65f6:87dc%2 - - - "GET /ucmdb-browser/rest-api/uiserver/urm/resources?start=1&limit=50&queryString=%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0%20%D1%8D%D0%BB%D0%B5%D0%BA%D1%82%D1%80%D0%BE%D0%BD%D0%BD%D0%BE%D0%B3%D0%BE%20%D0%B4%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%D0%BE%D0%BE%D0%B1%D0%BE%D1%80%D0%BE%D1%82%D0%B0%20%D0%A0%D0%95%D0%9A%D0%9E%D0%A0%D0%94&typeFilter=%7B%221%22%3A%5B%5D%2C%222%22%3A%5B0%2C1%2C2%2C3%2C4%2C5%2C6%2C7%2C8%5D%2C%223%22%3A%5B0%5D%7D&displayFolder=false HTTP/1.1" 500 79 10086 10086 -
2024-07-10T16:17:57.737+0300 [https-jsse-nio-8443-exec-10] fe80:0:0:0:adc4:8f9d:65f6:87dc%2 - - - "GET /ucmdb-browser/rest-api/uiserver/urm/resources?start=1&limit=50&queryString=%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0%20%D1%8D%D0%BB%D0%B5%D0%BA%D1%82%D1%80%D0%BE%D0%BD%D0%BD%D0%BE%D0%B3%D0%BE%20%D0%B4%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%D0%BE%D0%BE%D0%B1%D0%BE%D1%80%D0%BE%D1%82%D0%B0%20%D0%A0%D0%95%D0%9A%D0%9E%D0%A0%D0%94&typeFilter=%7B%221%22%3A%5B%5D%2C%222%22%3A%5B0%2C1%2C2%2C3%2C4%2C5%2C6%2C7%2C8%5D%2C%223%22%3A%5B0%5D%7D&displayFolder=false HTTP/1.1" 500 79 10040 10039 -


It started appearing recently. What could be the reason?

Fullscreen ucmdb_error.log Download 
2024-07-10 16:17:57,710  ERROR  [qtp1527079280-13315][System] (:) - Failed to process get request. 
java.lang.NullPointerException: null
	at com.hp.ucmdb.rest.uiserver.resourcemanager.controller.ResourceController.getResources(ResourceController.java:176) ~[?:?]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_332]
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_332]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_332]
	at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_332]
	at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) ~[?:?]
	at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144) ~[?:?]
	at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161) ~[?:?]
	at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160) ~[?:?]
	at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99) ~[?:?]
	at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389) ~[?:?]
	at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347) ~[?:?]
	at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102) ~[?:?]
	at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:309) ~[?:?]
	at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) ~[?:?]
	at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) ~[?:?]
	at org.glassfish.jersey.internal.Errors.process(Errors.java:315) ~[?:?]
	at org.glassfish.jersey.internal.Errors.process(Errors.java:297) ~[?:?]
	at org.glassfish.jersey.internal.Errors.process(Errors.java:267) ~[?:?]
	at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317) ~[?:?]
	at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:292) ~[?:?]
	at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1139) ~[?:?]
	at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:460) ~[?:?]
	at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:386) ~[?:?]
	at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:334) ~[?:?]
	at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:221) ~[?:?]
	at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1452) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:791) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.MetricFilter.doFilter(MetricFilter.java:47) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.LogForgingPreventerFilter.doFilter(LogForgingPreventerFilter.java:43) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.CookieFilter.doFilter(CookieFilter.java:55) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.CredentialsFilter.doFilter(CredentialsFilter.java:37) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.CorsFilter.doFilter(CorsFilter.java:28) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.EncodingFilter.doFilter(EncodingFilter.java:28) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:50) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:201) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.ComplexDosFilter.doFilter(ComplexDosFilter.java:82) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpCachingPolicyFilter.doFilter(HttpCachingPolicyFilter.java:44) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpRequestMethodFilter.doFilter(HttpRequestMethodFilter.java:35) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.SecurityRestrictionsFilter.doFilter(SecurityRestrictionsFilter.java:37) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.LBSessionCookieFilter.doFilter(LBSessionCookieFilter.java:58) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpCachingPolicyFilter.doFilter(HttpCachingPolicyFilter.java:44) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpRequestMethodFilter.doFilter(HttpRequestMethodFilter.java:35) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.SecurityRestrictionsFilter.doFilter(SecurityRestrictionsFilter.java:37) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.LBSessionCookieFilter.doFilter(LBSessionCookieFilter.java:58) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602) ~[jetty-security-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1435) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1350) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.RequestLogHandler.handle(RequestLogHandler.java:54) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.StatisticsHandler.handle(StatisticsHandler.java:179) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:540) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:395) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:161) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:383) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:882) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1036) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at java.lang.Thread.run(Thread.java:750) [?:1.8.0_332]
2024-07-10 16:17:57,710  ERROR  [qtp1527079280-269][System] (:) - Failed to process get request. 
java.lang.NullPointerException: null
	at com.hp.ucmdb.rest.uiserver.resourcemanager.controller.ResourceController.getResources(ResourceController.java:176) ~[?:?]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_332]
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_332]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_332]
	at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_332]
	at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) ~[?:?]
	at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144) ~[?:?]
	at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161) ~[?:?]
	at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160) ~[?:?]
	at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99) ~[?:?]
	at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389) ~[?:?]
	at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347) ~[?:?]
	at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102) ~[?:?]
	at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:309) ~[?:?]
	at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) ~[?:?]
	at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) ~[?:?]
	at org.glassfish.jersey.internal.Errors.process(Errors.java:315) ~[?:?]
	at org.glassfish.jersey.internal.Errors.process(Errors.java:297) ~[?:?]
	at org.glassfish.jersey.internal.Errors.process(Errors.java:267) ~[?:?]
	at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317) ~[?:?]
	at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:292) ~[?:?]
	at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1139) ~[?:?]
	at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:460) ~[?:?]
	at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:386) ~[?:?]
	at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:334) ~[?:?]
	at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:221) ~[?:?]
	at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1452) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:791) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.MetricFilter.doFilter(MetricFilter.java:47) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.LogForgingPreventerFilter.doFilter(LogForgingPreventerFilter.java:43) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.CookieFilter.doFilter(CookieFilter.java:55) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.CredentialsFilter.doFilter(CredentialsFilter.java:37) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.CorsFilter.doFilter(CorsFilter.java:28) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.EncodingFilter.doFilter(EncodingFilter.java:28) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:50) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:201) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) ~[jetty-servlets-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.rest.filters.ComplexDosFilter.doFilter(ComplexDosFilter.java:82) ~[?:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpCachingPolicyFilter.doFilter(HttpCachingPolicyFilter.java:44) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpRequestMethodFilter.doFilter(HttpRequestMethodFilter.java:35) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.SecurityRestrictionsFilter.doFilter(SecurityRestrictionsFilter.java:37) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.LBSessionCookieFilter.doFilter(LBSessionCookieFilter.java:58) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpCachingPolicyFilter.doFilter(HttpCachingPolicyFilter.java:44) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.hp.ucmdb.security.filters.HttpRequestMethodFilter.doFilter(HttpRequestMethodFilter.java:35) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.SecurityRestrictionsFilter.doFilter(SecurityRestrictionsFilter.java:37) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at com.mercury.topaz.cmdb.server.manage.servlet.LBSessionCookieFilter.doFilter(LBSessionCookieFilter.java:58) ~[cmdb-framework.jar:11.6.9.215]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602) ~[jetty-security-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1435) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) ~[jetty-servlet-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1350) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.RequestLogHandler.handle(RequestLogHandler.java:54) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.StatisticsHandler.handle(StatisticsHandler.java:179) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) ~[jetty-server-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:540) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:395) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:161) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) ~[jetty-io-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:383) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:882) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1036) ~[jetty-util-9.4.40.v20210413.jar:9.4.40.v20210413]
	at java.lang.Thread.run(Thread.java:750) [?:1.8.0_332]

Tags:

  • Verified Answer

    +1  

    In the top of the window in the CMS UI, select 'Queries & Models' then start typing:

    All My

    You should see this:

    If not and you are using Chrome, hit F12 on your keyboard, which will open up a new debug sidebar on the window such as this:

    Then click on the top level 'Network' tab, on the left side, delete the text from the search and start typing 'All My' again:

    You should see the 'getSuggestions' method being run with the prefix of All%20My

    Click on one of those and a new pane will appear to the right:

    This will give you the Headers, Payload, Preview, etc.

    Check the status code (it should be 200).  For 'All My', the Payload should just be:

    And the preview should be:

    If this is not the case (e.g. a 400 or 404 message or something of this nature), it could be the solr database server is down or the user doesn't have enough permissions to perform the activity.  Try this as the 'admin' user to test it.

    To check if solr is up, IF the UCMDB server has the solr server embedded, then go to a command line on the server and run the following:

    *Assuming the installation directory is c:\UCMDB\UCMDBServer

    cd c:\UCMDB\UCMDBServer\solr\bin

    set JAVA_HOME=c:\UCMDB\UCMDBServer\bin\jre

    solr status

    The output should be similar to this on a health system:

    If it is not running, you can start it with:

    c:\UCMDB\UCMDBServer\bin\solr.bat start 8983

    -- Hope this helps!

    Keith Paschal

    UCMDB Worldwide Support Lead

  • 0

    Now the problem has resolved itself without any action on our part. The cause is not clear.Expressionless

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