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Scan file - requirement to bring in graphics adapter data

Luke Pennington 1 month ago

I cannot see Graphics card data anywhere in my scan files.

Is this data not being discovered by scan file?

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Ana Acosta 15 days ago +1 verified

Hi Luka, I apologize for the late response. Based on our documentation, t he graphics card is found by the scanner and it will be under the Hardware information collected tab. The adapter can be found…

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+1 Ana Acosta 15 days ago

Hi Luka, I apologize for the late response. Based on our documentation, the graphics card is found by the scanner and it will be under the Hardware information collected tab. The adapter can be found under Video adapter information and the card should be there as well in Viewer. https://docs.microfocus.com/doc/UCMDB/24.2/SGInfoCollect

Hope this helps,

Ana Acosta
OpenText Lead Technical Support Specialist

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.