Universal Discovery & CMDB User Discussions

Ucmdb push to SNOW alm_hardware table?

Trina Slane 1 month ago

I am curious if anyone has attempted to push to the alm_hardware table in SNOW? I added alm to config file and a few other places and i can see the tables but it seems ucmdb is looking for cmdb_ci tables. Not sure if i need to make some other config changes for this to happen or if it is even possible?

0 Misaq 1 month ago

A new table for integration push will need the service now pre-reqs completed. Have you setup inbounds and staging for this table in service now?

alm_hardware is not extending table but may be because of incomplete configuration the data job is falling back to defaults and looking under cmdb_ci table.

Create inbound services for Class Models - Universal Discovery Content Pack (microfocus.com)
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0 Trina Slane 1 month ago

Inbound Services and staging tables have been created. Just gives me a general integration error. Not much information when i debug either.
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0 Misaq 1 month ago in reply to Trina Slane

What is the ucmdb version?

Anything showing in ServiceNow side?
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0 Trina Slane 1 month ago in reply to Misaq

24.2. Nothing showing on SNOW side.
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0 Misaq 27 days ago in reply to Trina Slane
Were you able to resolve it?

Otherwise I have following questions.

Are the other data jobs working towards SNOW?(out of the box jobs)

Are you seeing anything in the probe logs regarding the generic adapter jobs?
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Ucmdb push to SNOW alm_hardware table?

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