uCMDB / UD CIT Mapping with SM / AM / BSM Best Practice and Probe Fine Tuning

Dears,

 

We are envolved in some projects that cotains BSM / ITSM / BSA families with the mentioned products and more.

 

We would like to have best practice regarding Class model matching and CIT mapping between uCMDB and other CMDBs in BSM / SM and AM.

 

For example:

 

* BSM 9.24 Class Model has many differences that uCMDB 10.11 Class Model, like VMware Topology, AD Topology...etc.

* Switches CIT push from uCMDB 10.11 (after pulling it from NNMi 9.xx) to SM, always returns some errors.

* We also need a fine tunding best practice or steps for tuning the Probe resources, settings and DB.

 

Can you support us in that? :)

 

Thanks you in advance.