CMDB 10.31 Unable to load

After upgrading to UCMDB 10.31, we were able to access the GUI properly. The browser was also upgraded to  4.12.61 and it worked fine. The next day, I tried to access the GUI and the process gets stuck for a long time. I get the following message:

HP Universal CMDB 10.31

Page loading in process

I have stopped and started the services to see if the problem goes away, but it did not. I also restarted the server and problem persists. The UCMDB Browser is able to connect fine and create reports, so I believe the issue is GUI related. I have tried different browsers and different machines, with the same result. 

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