UCMDB Support Tip: How to solve Normalization rule issues in "Layer 2 topology VLAN by SNMP" job

When encountered:


  • Reconciliation errors in "Layer 2 topology VLAN by SNMP" job


  • Getting internal errors when running discovery "Layer 2 topology VLAN by SNMP".

        Error stating: "object was not identified to itself (in bulk), probably the reconciliation data is missing." Or


  • Issue with Normalization rules


It is recommended to use the Normalization Rule Problems guide attached in order to resolve such discrepancies.

Normalization Rule Problems Guide.zip