we plan to use uCMDB to provide Servicer Owner and Server Responsibles the possibility to maintain data and relationships (e.g. Service Trees) in the uCMDB Browser.
The official documentation for the Service Manager Integration states that there is only one deletion concept: Deleting Relationships in SM manually; this will be transferred to uCMDB using the cirelation1to1 table. But is there also a way to remove relationships in uCMDB and transfer those changes to SM?
Accesssing the History data doesn't work since the SM Integration bases on TQL without federated data and we didn't find a way to access the history data in TQL queries without federation.
One thought we have in mind: Creating a Trigger on the Relationship tables duplicating the deletion history records, into a custom table. From there we could use the data to transfer the changes to SM.
Is there any other way? Is there an official way planned for the future?
Thank you very much for reading the long text and maybe an answer.