Dear Community Members,
There is a video recording about the Identification Service process which is part of CI creation flow.
That video follows the logic of reconciliation mechanism used by UCMDB to determine if any incoming CI is a new one or should be merged/discarded.
The video lesson is also explaining how the method for comparing two or more CIs is captured by logs. The examples on the video are showing the log pattern in various scenarios.
Enjoy the video lesson.