Fresh installation uCMDB 10.30 and CM 10.22CUP3

Hello.

I try to install fresh ucmdb 10.30 and 10.22 CUP3 and could not get working CM.
Which steps do i need to do to get correctly work fresh ucmdb 10.30 CM 10.22CUP3?

Why uCMDB 10.30 does not contain CM?

  • Hi,

    Please consider that UCMDB 10.30 is using HTTPS so you install CM with HTTPS.

    Thanks,

    Diana

  • Hi There,

    Can you review CM installation log on similar to this path \hp\CM_10.2.0.0\_installation\Logs?

    you should see something like:

    Installation: Successful .

    1536 Successes
    0 Warnings
    0 NonFatalErrors
    0 FatalErrors

    You may check the logs details if any failed.

    If you need further help, please open support ticket that we can take action on it.

    Thanks,

    UCMDB support

  • i try next procedure (for linux)

    1) install cmdb 10.30 on one server
    2) run ucmdb 10.30
    3) install cm 10.20 on second server
    4) update cm to 10.22, then to 10.22cup3
    5) move cm to https using ucmdb 10.30 release notes (and when failed using ucmdb 10.22 hardening guide)
    6) run CM

    i have no error while install software, but when i ran CM cnc.war could not deploy

    Using CATALINA_BASE:   /opt/hp/UCMDB/CM/servers/server-0
    Using CATALINA_HOME:   /opt/hp/UCMDB/CM/tomcat
    Using CATALINA_TMPDIR: /opt/hp/UCMDB/CM/servers/server-0/temp
    Using JRE_HOME:        /opt/hp/UCMDB/CM/java/linux/x86_64
    Using CLASSPATH:       /opt/hp/UCMDB/CM/tomcat/bin/bootstrap.jar:/opt/hp/UCMDB/CM/tomcat/bin/tomcat-juli.jar
    Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=256m; support was removed in 8.0
    Oct 27, 2016 5:12:24 PM org.apache.catalina.startup.Catalina initDirs
    SEVERE: Cannot find specified temporary folder at /opt/hp/UCMDB/CM/servers/server-0/temp
    Oct 27, 2016 5:12:24 PM org.apache.coyote.AbstractProtocol init
    INFO: Initializing ProtocolHandler ["http-bio-8180"]
    Oct 27, 2016 5:12:24 PM org.apache.coyote.AbstractProtocol init
    INFO: Initializing ProtocolHandler ["ajp-bio-8109"]
    Oct 27, 2016 5:12:24 PM org.apache.catalina.startup.Catalina load
    INFO: Initialization processed in 767 ms
    Oct 27, 2016 5:12:25 PM org.apache.catalina.core.StandardService startInternal
    INFO: Starting service Catalina
    Oct 27, 2016 5:12:25 PM org.apache.catalina.core.StandardEngine startInternal
    INFO: Starting Servlet Engine: Apache Tomcat/7.0.64
    Oct 27, 2016 5:12:25 PM org.apache.catalina.startup.HostConfig deployWAR
    INFO: Deploying web application archive /opt/hp/UCMDB/CM/servers/server-0/webapps/cnc.war
    Oct 27, 2016 5:12:39 PM org.apache.catalina.startup.TldConfig execute
    INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were an improve startup time and JSP compilation time.
    java.lang.RuntimeException: java.lang.NullPointerException
            at com.hp.onyx.ucmdb.UcmdbActualServiceFactoryImpl.connect(UcmdbActualServiceFactoryImpl.java:64)
            at com.hp.onyx.ucmdb.UcmdbActualServiceFactoryImpl.getObject(UcmdbActualServiceFactoryImpl.java:38)
            at com.hp.onyx.ucmdb.UcmdbActualServiceFactoryImpl.getObject(UcmdbActualServiceFactoryImpl.java:20)
            at com.hp.amber.datamodel.dao.impl.management.AbstractDataMergerDao.getUcmdbService(AbstractDataMergerDao.java:30)
            at com.hp.amber.datamodel.dao.impl.management.ViewDataMergerDaoImpl.getUcmdbViewService(ViewDataMergerDaoImpl.java:391)
            at com.hp.amber.datamodel.dao.impl.management.ViewDataMergerDaoImpl.findManagedViewsOfPriority(ViewDataMergerDaoImpl.java:129)
            at com.hp.amber.services.impl.management.view.ViewServiceImpl.retrieveManagedViewsOfPriority(ViewServiceImpl.java:1022)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
            at java.lang.reflect.Method.invoke(Method.java:483)
            at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
            at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
            at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
            at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
            at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
            at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
            at com.sun.proxy.$Proxy115.retrieveManagedViewsOfPriority(Unknown Source)
            at com.hp.amber.services.impl.scheduling.LowPriorityJobsManager.startJobs(LowPriorityJobsManager.java:57)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
            at java.lang.reflect.Method.invoke(Method.java:483)
            at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleElement.invoke(InitDestroyAnnotationBeanPostProcessor.java:340)
            at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleMetadata.invokeInitMethods(InitDestroyAnnotationBeanPostProcess
            at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.j
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyBeanPostProcessorsBeforeInitialization(AbstractAutowireCapableBeanFactory.
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1413)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:519)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
            at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
            at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
            at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
            at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:844)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:786)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:703)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:474
            at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:84)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:282)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1074)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
            at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
            at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
            at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
            at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:844)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:744)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:703)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:474
            at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:84)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:282)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1074)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
            at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
            at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
            at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
            at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:844)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:744)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:703)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:474
            at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:84)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:282)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1074)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
            at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
            at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
            at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
            at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:844)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:786)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:703)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:474
            at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:84)
            at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:282)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1074)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:517)
            at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)
            at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)
            at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
            at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)
            at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)
            at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:580)
            at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:895)
            at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:425)
            at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:276)
            at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:197)
            at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:47)
            at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:5003)
            at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5517)
            at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
            at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
            at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
            at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:652)
            at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1095)
            at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1930)
            at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
            at java.util.concurrent.FutureTask.run(FutureTask.java:266)
            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
            at java.lang.Thread.run(Thread.java:745)
    Caused by: java.lang.NullPointerException
            at com.hp.onyx.ucmdb.UcmdbActualServiceFactoryImpl.connect(UcmdbActualServiceFactoryImpl.java:54)
            ... 104 more

  • Hi There,

    logs shows that

    "com.hp.onyx.ucmdb.UcmdbActualServiceFactoryImpl.connect"

    CM tries to connect to ucmdb server and not able to connect. So idealy you have ucmdb 10.30 up and running before CM installation. There is known fact that ucmdb using complex password as deafult. make sure you had cm integration user complext password.

    Did you review install logs on CM server to see if there is any error?

    Thanks,

    UCMDB Support

  • CM 10.22 is still fully supported with UCMDB 10.30.  The license you have providing you free access to UCMDB 10.30 Foundation application also provides you free access to CM 10.22.

    If you're wanting to use CM with version 10.30, you can download the CMS 10.2x install bundle and then install the CM application that comes with this bundle.