uCMDB Web Service query doesn't return all attributes

I have an uCMDB fundation version 9.0 installation.
I want to get some uCMDB CI full information. First I tried to use the getCIsById method with an ID, but it only returned the ID and type. The returned properties variable was empty. Then I tried using executeTopologyQueryByName against an uCMDB query I created, still only see IDs and types, no other CI attributes. But executeTopologyQueryByName can return some other attributes of the same CIs when using system built-in integration query "hostExtendedData".

I'm new to uCMDB. I believe my problem is related to setup. But I don't see where/how to setup this in the two cases.

Any help is highly appreciated.



P.S. This thread has been moevd from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp forum Moderator