UCMDB Support Tip : Using UD, is it possible to discover notebooks and tablets?

Recently we have come across the following query in support, whether is it possible to discover notebooks and tablets, for example, HP Elitebook notebooks and Elitepad tablets?

 

 

 

 

Response :
The HP Elitebook notebooks and Elitepad tablets generally come with Windows 8 OS’s which are fully supported.


If the devices are connected to the network either by LAN or wireless then they can be discovered via ICMP ping.


However if the devices are not pingable then the devices can be discovered in passive discovery using a manual Windows scanner and the scanfile imported into uCMDB/UD.

 

 

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