UCMDB Support Tip: How to Disable Dependent Service Widget

If having Browser 4.0.3 on UCMDB 10.21 and would like the option to disable the dependent service widget. How can such task be performed?

Please note, the Browser widgets can be disabled at the Role level for each widget.

The Dependent Services is called “ROOT_CAUSE”.

Alternatively, by using the Infrastructure settings.

  1. Set True for the Enable the possibility to remove widgets from the application setting
  2. Set ROOT_CAUSE for the List of widgets to be removed from the application setting.