UCMDB Support Tip : Some attribute is skipped in Import topology from Excel Workbook job

Questions:

 

While importing data using Import topology from Excel Workbook job, sometimes attribute is not updated in UCMDB even if the job is completed successfully.

 

Solution:

 

At the importing stage, each attribute is converted to the type defined in the UCMDB class model.

This means that for example if an attribute is defined in UCMDB with a String value, but in the Excel file it is Custom format, it will be converted to the corresponding type.

However sometimes if the attribute cannot be converted to the type defined in UCMDB, it is skipped.

 

The solution is to change the format of the attribute value in excel file to the type defined in UCMDB, clear job result cache and re-run the job .

 

Regards,

Erika

 

“HP Support

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