No Universal Discovery Module

Hello guys,

please help me with this. Maybe it's obvious but I'm not sure. Currently we're using UCMDB in 10.33 version but recently we set up a new 2020.11 standalone server and we noticed that we have no Universal Discovery module there.

Is it caused by lack of UD license?

And another one if currently we're using UD license in ver 10.33 is there a possibility to migrate it to new 2020.11 server?

Thanks in advance!

Marcin Musioł

Parents
  • UD panel is missing due to a license problem. Maybe your license isn't valid or the license calculation mechanism failed due to various reasons.
    This is a known issue and you need to fix the license problem. The logs will tell more details.

    You can upgrade from 10.33 to UCMDB 2019.11 but you will need your licenses to be converted to license units. Maybe you need also additional licenses.

Reply
  • UD panel is missing due to a license problem. Maybe your license isn't valid or the license calculation mechanism failed due to various reasons.
    This is a known issue and you need to fix the license problem. The logs will tell more details.

    You can upgrade from 10.33 to UCMDB 2019.11 but you will need your licenses to be converted to license units. Maybe you need also additional licenses.

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