how to configure a user define normalization rule to get snmp serial number from snmp device

hi

 

i need get snmp serial number from a snmp device, how to a add a user defined normalization rule?

 

thx

Parents
  • Hello,

     

    Could you please let us know what version of UCMDB you are using?

     

    Please note that if  a serial number is not picked up, the normalization rule will not be able to help. Could you please open a case and provide a mibwalk for the device and, if possible, specify what the required serial number is.

     

    Regards,

    Irina

Reply
  • Hello,

     

    Could you please let us know what version of UCMDB you are using?

     

    Please note that if  a serial number is not picked up, the normalization rule will not be able to help. Could you please open a case and provide a mibwalk for the device and, if possible, specify what the required serial number is.

     

    Regards,

    Irina

Children