I am working on UCMDB10.20 with latest CP and CUP.
For few network devices serial no is not getting captured so I tried to enrich the same using below details. but ucmdb is not showing given serial no in properties for the same. Since I dont have private OID for serial no. I have mentioned below attributes.
<rules:normalization-rule ci-type="node" id="3">
<attribute name="sys_object_id" value=".184.108.40.206.4.1.7564" compare-type="equals"/>
<attribute name="discovered_description" value="Hardware: Array APV 2600 Intel(R) Pentium(R) CPU - Software: ArrayOS Rel.APV.220.127.116.11 build on Thu Jul 24 12:02:09 2014" compare-type="equals"/>
<attribute name="snmp_sys_name" value="pdc-cbs-lb2-s" compare-type="equals"/>
what is wrong with this rule so device is not getting enriched for serial no??