UCMDB Support Tip: Unable to connect to the server through the GUI or Web

In the event one is unable to connect to the HP Universal CMDB (uCMDB) server via GUI or Web having Users encounter the following errors in the wrapperServer.log:

"Too many files open" "Connection rejected, the server license allows connections from only 20 unique IP addresses"

 

In order to address such issue one is required to regenerate the BEA license, to do so one should:

1. Shut down the MAM server and all components. 2. Execute the installISV.cmd script in <MAM Home>/scripts/install. This will generate a new BEA license where the units should state "unlimited" in most cases. 3. Restart the server, and it should allow an unlimited number of unique connections.