discovery of softwares

we are trying to run agent based discovery for 100 desktop/laptops but able to disocver only one desktop and we are getting software details only for one desktop and not for other desktops/latpops port 2738 is opened on all machines.

 

Please tell me what can be the reason.

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  • Hello,

    Have the agents been deployed succesfully to all desktops/laptops?

    Could you please go under DataFlow Probe Setup >Unversal Discovery Protocol and try to run "Check credential" for one of the devices where the issue exists. Can you connect to the device using UDA?

    Kind regards,

    Irina

     

  • how to check coonect to UDA option, please tell me.

    Credentials are failing for that PC and it is giving an error 

     

    Error: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found.

     

    Error: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: Certificate signature validation failed

     

     

     

  • Hello Ankita,

    Basically, if you go under Data Flow Probe Setup> Credentials> Universal Discovery Protocol, right click on the agent credential and select Check credential from the pop up menu, what do you see? The error you specified?

    If yes, then it means that the Probe can not connect to the agent. Please check the following:

     - Is there a firewall between the Probe and the host where UD agent is installed?

    - Could you please check whether the agent is running on the problematic host (please check that the agent process discagnt.exe is running in the Task Manager)

     - Check that the agent is listening on the port 2738 and there is no port conflict with other software (using the command netstat -ab)

    Kind regards,

    Irina

     

     

     

     

  • below is not happening

     

    Could you please check whether the agent is running on the problematic host (please check that the agent process discagnt.exe is running in the Task Manager)

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