Idea ID: 1672439

Improve performance of the Asset Management Integration for Installed Software and Utilization push

Status : Waiting for Votes
over 2 years ago

When we moved from the Connect-It HPAM integration to the CMDB HPAM Integration Adapter, we experienced a severe degredation in performance specifically with the push of Installed Software and Utlizations from CMDB to HP Asset Manager.   The issue is the volume of the push.  With Connect-It we were able to push 1,500,000 Installed Software CI's from DDMi to HPAM in 2 days.  Currently the same volume takes 4 days between CMDB and HPAM despite a large increase in system resources.  Similarly, 800,000 Utilizations took hours whereas it now takes 2 days.

Based on various CMS Practitioner calls, it seems we are not alone.  Some customers went back to Connect-It, some never moved off, and some re-wrote the Integration entirely.  I would like to highlight this issue so we can get some traction to resolve it.  Unfortunately, I dont have a proper solution... some options:

-replace the IA with a Connect-It scenerio (not my prefernce, I'd like to manage all integrations from CMDB)

-Implement Connect-It administration within the CMDB UI

-Utilize the API

-Any other ideas?

  • The idea has received an initial review to ensure adherence to our idea submission and community guidelines. More information may be needed at this stage and we expect the community to help prioritize the idea with comments and voting.