It’s a third party tool but customer need some guidance:
How to tune SOLR?
How to trouble shoot?
Which log files should be analysed?
Location of log files
and so on.
And SOLR Admin and Troubleshooting Guide should also consider the different installation option (standalone, HA,…)
The existing information in UCMDB docs isn't sufficient.
Thanks a lot,
I do see a lot of SOLR articles on the CMS documentation site - https://docs.microfocus.com/search/solr/documentation/0/10/Universal%20CMDB/2019.05
Is the problem more about the lack of pertinent documentation for this topic directly, or the fact that it's spread across multiple locations in the help site, or the documentation we publish is just too weak to be usable?
I totally agree that additional SOLR guide is needed, even though it is an opensource project and a ton of documentation is available for the generic solution. I will try to answer your questions from my practical experience:
1. How to tune SOLR?
You can control the indexing, the attributes and the classes and their priority for appearing in search results using three JMX methods: editParserConfiguration, editIndexerConfiguration, editRankingConfiguration. Kind of a guide for that is available in CMS UI Administrator document
2. How to trouble shoot?
You can always check if the process is up and running through the task manager. However for better troubleshooting and checking if everything is working - use jmx methods like viewSolrCluster.
3. Which log files should be analysed?
Solr process logs are created in UCMDBServer\solr\server\logs. UCMDB triggering reindexing of Solr is available at UCMDB\UCMDBServer\runtime\log\search.log