Discovery of EMC SAN Storage Unity
DESCRIPTION OF PROBLEM:
We are unable to map devices allocated from storage with the hosts and applications running on them due to which we do not have comprehensive report from UD. Unable to discover EMC SAN Storage UNITY from UCMDB as there is no protocol available in UCMDB, which is required for this storage.These are critical devices of our datacenter and any impact/changes on these should be notified. The changes should be visible which will help us to manage our service by reporting it to higher management.
There is no protocol available to discover this storage and this report is required to represent any modifications performed at storage end. As storage is integral part of any datacenter, this optimization should be taken care.
With the release of CP2019.11, we now support discovery of the EMC Unity storage device under the namespace root/emc/smis. The full list of supported namespaces can be found here https://docs.microfocus.com/itom/Universal_Discovery_Content_Pack:2019.11/SMISTask
we tried to discover EMC Unity via SMI-S, but it doesn't work.
Support said, that EMC Unity is not supported, because it uses root/emc/smi-s namespace and we should open a new CMS Idea.
In the CMS Idea Exchange it has the status "Already offered".
Something doesn't fit together here .....
What now ?