Idea ID: 1792699

uCMDB Bot - get CI command has to be enhanced

Status : Declined
over 2 years ago

uCMDB Bot commands need some enhancement.

As of today, if I have to get CI details using uCMDB ChatBot, then I need to first do a "Search CI", get the global Id and then do "get CI <globalId>. Same for getting the impact analysis as well.

This has to be enhanced, user should be able to provide the CI name as input for "get CI" command, instead of globalId, if multiple CIs existing with similar name, then all of the results should be returned, just like what we do for "Search CI".

This comes as a customer requirement.