Support Tip: The Reader server in the HA environment keeps restarting

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Environment


UCMDB HA Environment

Situation


Reader server in HA environment keeps restarting.

Cause


In the Load Balancer configuration of the health monitors for the Writer VIP address there was an extra / at the end of the URL,  https:// <UCMDB Writer VIP:Port>/ping/?restrictToWriter=true.
This has caused the results to be wrong.

Resolution


Changing the Load Balancer configuration of the health monitors for the Writer VIP address:  https:// <UCMDB Writer VIP:Port>/ping/?restrictToWriter=true
not to contain an extra / at the end of the URL has resolved the issue.

You can also read the full support tip here.



Jessica Roth

Micro Focus Community Manager
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