Support Tip: VMware adapter failed to pickup the password profile for connection(CyberArk)

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Environment


UCMDB 2021.05 

Situation


 VMware adapter failed to pickup the password profile for connection to the CyberArk and vCenter hosts.

Cause


On the Probe RemoteProcess.log file the error is

021-11-10 15:54:43,861> [DEBUG] [JobExecuterWorker-43:MZ_VMware_VMware VirtualCenter Connection by VIM_10.1.1.1] (?:?) - Received error message from outer process:21; Params: [Traceback (most recent call last):
  File "<string>", line 2, in <module>
  File "vmware_virtualcenter_connection_by_vim", line 115, in DiscoveryMain
  File "vmware_vim", line 429, in initConnectionConfigurations
    at com.microfocus.ucmdb.passwordvault.spi.PasswordVaultHelper.parsePasswordVaultType(PasswordVaultHelper.java:29)
..
java.lang.NoClassDefFoundError: java.lang.NoClassDefFoundError: com/fasterxml/jackson/databind/ObjectMapper
]; Severity:11]; JobId: [MZ_EBS_5a_VMware_VMware VirtualCenter Connection by VIM]

Resolution


After adding the following to the DataFlowProbeOverride.properties file

basic_discovery_minimal_classpath=.
../lib/jackson-databind.jar;../lib/jackson-core.jar;../lib/jackson-annotations.jar;

Then restarting the Data Flow Probe service, the job started working.

You can also read the full support tip here.



Jessica Roth

Micro Focus Community Manager
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