(UCMDB) Support Tip: Running the 【Manual UrlEndpoint Discovery 】job in the UCMDB admin UI ,it shows an error "Zone based discovery has been enabled. Disable it first"

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Issue

After installing UCMDB 2022.05 and running the 【Manual UrlEndpoint Discovery 】job in the UCMDB UI, it shows an error "Zone based discovery has been enabled. Disable it first"

Solution

When you encounter this error during discovery in the UCMDB UI, it means that the CMS UI discovery mode is enabled. It is recommended that you execute the corresponding job in the CMS UI first.

Reverting back to to UCMDB UI discovery from CSM UI discovery may impact a lot.

If you really need to switch UCMDB UI discovery Mode, you can do it through the following settings:

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1.Access the UCMDB server JMX console
You may have to login with sysadmin user and its password

2.Go to setSettingValue method which is under UCMDB:service=Settings Services

3.Provide value below for each parameter:
customerID: <Customer ID> (Default: 1)
name: appilog.collectors.enableZoneBasedDiscovery
value: false

4.Click Invoke

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For details, please refer to the following link:
https://docs.microfocus.com/doc/UCMDB_Containerized/2022.05/CMSUIDiscoveryOvrvw


Note: You must stop all jobs in the UCMDB admin UI before you start discovery in the CMS UI. If the CMS UI starts discovery, you cannot start discovery in the UCMDB admin UI.


Ella
Software Engineer Universal Discovery & CMDB

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