(UCMDB) Support Tip: uCMDB OpenShift Discovery by RestAPI - Reconciliation in General Error [63000] Reconciliation DataIn general error

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Environment

uCMDB (Universal Communication Management Database) Content Pack: 2023.05
OpenShift Discovery by RestAPI
 

Situation

The following errors are present in the error log: 

com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]

Error adding cmdb elements from type [k8s_pod], due to exception: com.mercury.topaz.cmdb.server.manage.dal.CmdbDalException: [ErrorCode [-2147483648] undefined error code]

 ...

Caused by: java.sql.BatchUpdateException: String or binary data would be truncated.

Cause

Attribute coming from discovery is wrong



Resolution

Request from Support to refer to internal case OCTIM19U2100081 and provide the following packages: 

Basic_Classes-package.zip
Kubernetes-package.zip

Resolution Steps:

From the result vector.  There are lots of 'k8s_pod' reported with very long 'data_annotations' which almost exceeds 4000 in length.
 

From the UCMDB UI:

  1. Administration -> Infrastructure Settings Manager -> Set "Merge Discovery Scripts" and "Merge Packages/Content Pack" to False:
  2. Administration -> Package Manager -> Deploy packages to server (from local disk) -> Select the 2 packages provided from support.
  3. Rerun discovery to check if the issue reproduces. 

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