White Paper: Ten Tips for Empowering Your IT Support with AI


The pressures on IT service desks and wider IT support teams are relentless. In particular, because the
mantra of “better, faster, cheaper” has superseded the long-felt need to “do more with less”—with the focus now also on speed, value creation, and a providing a better employee experience. There’s also much being talked and written about an artificial intelligence (AI)-enabled future for IT support, from chatbots to predictive analytics.

This white paper explains more about the AI enablement of IT support and what you need to be doing about it now.

Download the white paper


Raquel Winkler
Micro Focus Community Manager
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