4 June 2020 | 11:30–15:15 BST
Suddenly, we’re living in a different IT reality—and for both remote workers and digital customers, your service desk is the new face of the business. Therefore, ensuring your service desk tool is agile and can adapt to recent changes needs to be your top priority.
Stay agile and extend your self-service offering. Attend our virtual ESM workshop.
In three bite-sized sessions, you will learn how to use hot topic analytics, build apps to respond to demand and learn to extend your service personnel by introducing a self-service portal. Plus, we are delighted to introduce Barclay Rae (ITSMF Consultant) as he examines how ESM can support business continuity. We’ll cover:
Plus, for current customers, we will also explore ways you can:
Micro Focus Community Manager
If you found this post useful, give it a “Like” or use “Verify as Answer”.