Modern Business Requires Modern ITSM - eBook

The need to quickly evolve your organization’s ITSM capabilities has now, more than ever, become imperative.

There’s a common theme that runs through much of what’s needed – that modern ITSM capabilities need to reflect the mantra of “better, faster, cheaper.”

This can be achieved by recognizing key business priorities such as the focus on outcomes and value creation, and minimizing employee lost productivity.

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Raquel Winkler
Micro Focus Community Manager
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